Our Work

Even though we started our mission in Ukraine focusing exclusively on civilian evacuations at the frontlines, our organisation has grown exponentially over the past year, and we have been able to expand our programs to other areas. Our current programs include:

CIVILIAN EVACUATIONS

We receive evacuation requests directly from the civilian population living at the frontlines, or from the Civil Military Administration. Our evacuation team, composed of volunteers with extensive experience working in contexts of humanitarian crisis all over the world, picks them up directly at home and takes them to our shelter in Kramatorsk for the first night. The next morning, they are escorted to the train station in Pokrovsk, from which they can travel to all of Ukraine or Europe. We collaborate with partner organisations who are able to welcome them in their shelters for as long as they need. They are given documentation, cash assistance from the State, access to legal advice, and any items of humanitarian aid that they require. For those individuals wishing to go to the EU or other foreign countries, we have established a solid network of contacts with partner NGOs that are able to secure safe passage and resources upon arrival to their final destination. For those individuals with mobility issues, we are able to guarantee their travel in more comfortable conditions, such as a bus or a medically adapted vehicle where they can travel lying down. As of today, 31st of March 2023, we have evacuated over 1200 people, of which more than 500 were children. We make sure to follow up with each and every one of those individuals, to ensure that they remain safe, and continue to have the support they need as months go by.

CASUALTY AND MEDICAL EVACUATIONS

We have established a direct cooperation with several Battalions of the Armed Forces of Ukraine, and we are therefore able to work with them on the stabilisation and care of both civilian and military casualties (with a special focus on the latter). Our teams of medics are stationed at Casualty Collection Points (CCPs), where the AFU takes wounded soldiers and civilians for them to be treated, stabilised, and taken to nearby health facilities for further care. Since the start of this program, a bit over a month ago, our team of medics has been able to save over 300 people, of which 47 were resuscitated inside of our ambulances. On average, our medics are able to stabilise and treat 60 casualties per week, of which at least half require Advanced Life Support for life-threatening injuries.

HUMANITARIAN AID

We deliver various items of humanitarian aid to 56 villages in the Donetsk oblast, and 34 in Kherson oblast, thereby reaching over 51000 people living at the frontlines in all of those locations combined. The main goal of our humanitarian aid program is to ensure that the right aid reaches the people who most need it. For that reason, we perform weekly Needs Assessment Reports, which include accurate population data as well as specific lists of humanitarian needs. We have established regular contact with the humanitarian coordinators of each and every one of those towns, so that these designated individuals (who are often former civil servants, Mayors or respected leaders in the community) can inform us of the local humanitarian needs and the changes in population. We are therefore able to bring humanitarian aid every day, and respond to the specific needs of the communities we serve in the most accurate and efficient way possible.

MOBILE CLINICS

Our nurses and doctors perform at-home consultations of civilians living in the Red Zones, who haven’t had access to healthcare for over a year. Thousands of people living at the front suffer from a variety of conditions which have gone untreated or even undiagnosed. Our Mobile Clinic team visits them at home, prescribes them the right medication, and evacuates them to hospitals in Ukraine or Europe when necessary. Since the inception of our Mobile Clinics project, we have been able to treat over 200 patients, and medically evacuate 59 serious cases to nearby hospitals, including patients that were in life threatening conditions such as diabetic comas, heart failure or severe spinal injuries that required an immediate operation. On occasion, we are also able to provide medical evacuations to Europe, where our patients can have access to a higher standard of care, and to surgical procedures and/or specialists that are not available in Ukraine right now. We are currently also working on creating a Mobile Dentist unit, so that we can cover the much-needed dental care needs of the population at the frontlines.